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While I feel it really is fairly crucial that you make sure I actually do the vast majority of my book and music buying in the regional independents in Austin - I do want to do what I can to Ensure my area doesn't become a homogenous section of a community that is corporate rather than a distinctive place look and to stay - I'm also a lover of Amazon, of internetshopping, and of the providers you supply.
When calling customer-service that you've got anything incommon with the rep, remember you'll communicate with about the phone. Consequently, if you contact, make an effort to remember that your customer care distributor as well as you are in the exact same ship. Likewise Ormeau, particularly when you're buying publications or CDs, understand that your local independent shops are apt to be ready to order anything that you want if they do not have it in stock; and odds are, their customer support will be a lot better.